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For frontline staff

Motivational Interviewing

Description

Participants will learn how Motivational Interviewing (MI) helps individuals strengthen their own motivation and commitment to change. This course introduces the “Spirit of MI,” emphasizing partnership, acceptance, compassion, and evocation. Participants will learn core MI skills — including open questions, affirmations, reflective listening, and summarizing — and explore how these tools reduce resistance and deepen engagement.  All with a focus on increasing effectiveness in each interaction.

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